FAQ
Direct Primary Care (DPC) is changing how we experience healthcare. It's a fresh approach that pushes back against "assembly-line medicine" and puts the doctor-patient relationship first.
Instead of the usual fee-for-service model with its unpredictable copays and charges, DPC uses a membership model with completely transparent pricing. This means for a flat, monthly fee, you get:
Direct access to your doctor: No middlemen or insurance hurdles.
Unhurried, thorough, and personalized primary care.
It's all about making healthcare simpler, more personal, and focused on you.
No, it is not a form of insurance.
While Revival Direct Primary Care aims to cover the vast majority of your primary care needs, your membership DOES NOT replace health insurance.
We strongly recommend that all our members maintain active health insurance. This coverage will be essential for services not offered by our practice, such as:
Appointments with specialists
Urgent care or emergency room visits
Hospitalizations
No, we don't. We operate independently of all private and public health insurance plans. This is a core part of what makes Direct Primary Care work so well! By not billing insurance, we can offer you:
Affordable, transparent pricing
More time with your doctor
Direct, unhurried care
What about my insurance? You can absolutely still use your health insurance for services outside of our practice, like:
Visits to other medical facilities
Specialist appointments
Labs and imaging
Prescription medications
In fact, because we've negotiated discounted cash-pay prices for many of these services, some of our members even prefer to pay for them directly rather than using their insurance!
Absolutely. Coordinating care with specialists and acting as your healthcare hub are essential aspects of the high-quality primary care we provide.
Our membership model offers benefits for everyone, making healthcare simpler and more effective:
For Our Practice: We spend less time buried in paperwork (like billing, coding, and insurance forms) and more time focused on your care.
For Our Patients: You get predictable, transparent monthly pricing, a welcome relief from confusing copays and unexpected charges. This makes it easier to budget for your health and encourages you to seek care when you need it, without financial worries.
In short, it allows us to deliver high-quality, patient-focused care without the traditional healthcare hassles.
Very few, if any at all!
Your monthly membership fee at Valley Ridge Direct Primary Care covers almost everything we do here, including:
Preventive care
Acute care
In-office procedures
There are no copays and no per-visit charges for our members.
The only exceptions are rare, nominal fees for select in-office procedures. These are simply to cover the cost of special materials or pathology. Rest assured, any such charges would always be discussed with you upfront so there are no surprises.
No, there isn't.
While we love building lasting relationships and caring for our patients and their families long-term—that's the heart of Family Medicine—we understand that life changes.
We simply ask for 30 days' notice if you need to cancel your membership. This gives us enough time to help you transition smoothly and ensure your healthcare needs are covered as you find a new practice.
Not exactly. While both Direct Primary Care (DPC) and Concierge Medicine offer similar benefits like increased access to your physician, longer visits, and smaller patient panels, there's a key financial difference:
Concierge Medicine: Typically bills your insurance for each visit, plus charges you an additional, often expensive, annual "retainer" fee (which can range from thousands to tens of thousands of dollars) just for access.
Direct Primary Care (DPC): Does not bill insurance. Instead, you pay an affordable monthly membership fee directly to your doctor's office. This fee covers comprehensive primary care services and direct access to your physician.
By cutting out insurance complexities, DPC significantly reduces costs and barriers to care, allowing us to put the focus back where it belongs: on your relationship with your doctor.
Generally, the ability to use a Flexible Spending Account (FSA) for DPC membership fees depends on your specific plan and the latest IRS regulations. Some plans may not consider the monthly fee a "qualified medical expense" because it's a pre-payment for potential services, not a direct payment for a service already rendered.
However, some recent legislation has opened up the possibility for this. Your best course of action is to contact your FSA plan administrator or benefits provider directly to confirm if your DPC membership fees are an eligible expense.
No, we do not. As a Direct Primary Care clinic, we do not bill or contract with Medicare. Federal law prevents DPC providers from treating Medicare beneficiaries unless the patient and the provider sign a private contract stating that neither party will bill Medicare for services. This means you would pay our monthly membership fee and not submit any claims to Medicare for the primary care services you receive from us. You can, of course, still use your Medicare benefits for all other medical services, such as lab tests, specialist visits, or hospital care.
You can cancel your membership anytime with a 30-day written notice. If you rejoin later, a $100 reenrollment fee may apply, and you’ll need to wait for an opening if there’s a waitlist.

